JOB OPENING/ADULT SERVICES ASSISTANT
CASE MEMORIAL LIBRARY
Full-time union position, 35 hours, with excellent benefits. Salary $18.45/hr. Applicants must have a Master’s Degree in Library Science or a Bachelor’s Degree supplemented by graduate level courses that will lead to an MLS. Duties include reference and reader’s advisory service, and technology assistance. Interested candidates should have excellent customer service and technology skills. The ideal candidate is an avid reader. Experience with Sierra is a plus. Job description following. Please send a cover letter and resume with three professional references to James M. Zeoli, First Selectman c/o Town Hall, 617 Orange Center Road, Orange, CT 06477 or by email to jzeoli@orange-ct.gov no later than 4:30 pm, Friday, December 23, 2022. EOE
Job Description
OBJECTIVE
Works directly with the public to provide library service to adults, teens, and children.
FUNCTIONS
- Works under the general direction and supervision of the Head of Reference and Adult Services or other designated supervisor.
- Assists patrons with reference and reader’s advisory service in person, on the telephone, and electronically.
- Assists and instructs patrons in the use of library materials and technology including the public access catalog, public computers, digital resources, electronic devices, and the Internet.
- Processes Interlibrary Loan materials.
- Performs all circulation tasks and serves on the public service desks.
- Assists with the preparation of bibliographies, bulletin boards, and displays.
- Assists with programming for adults and teens including summer reading activities and special events.
- Assists with the preparation of department statistics and reports.
- Participates in collection development activities as assigned.
- Performs other tasks as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
- Strong public service attitude and knowledge of the principles and practices of library service.
- Knowledge of adult and teen resources.
- Knowledge of community reading interests, books and authors, and a personal interest in reading.
- Familiarity with digital technology, mobile devices and social media.
- Working knowledge of office computer applications and applications for library services.
- Ability and willingness to acquire new computer and technology skills as necessary.
- Ability to work harmoniously with patrons of all ages and members of the library staff.
- Ability to deal with multiple and extra unexpected tasks and patrons simultaneously.
- Self-motivated, creative, and flexible. Exercises initiative and good judgement.
- Effective oral and written communication skills.
- Visual acuity sufficient to read fine print and numbers in 8 point font.
- Ability to read and write English at the college graduate level; process written and numerical information.
REQUIRED EQUIPMENT OPERATION
This position requires use of standard office equipment, including, but not limited to: computers and peripherals; network printers; typewriters; fax machines; photocopiers; and telephone systems.
REQUIRED PHYSICAL EFFORT/MENTAL ABILITY
The physical demands described here are representative of those an employee may encounter to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required: to push and pull loaded book trucks weighing up to 200 pounds; to frequently stand, walk, stoop, bend, reach and grasp, kneel or crouch, and sit, with frequent change of positions; to regularly lift and/or move up to 20 pounds; and to cover large distances and walk quickly to retrieve materials, including use of stairs.
REQUIRED QUALIFICATIONS
Master’s Degree in Library Science from an ALA accredited institution or a Bachelor’s Degree supplemented by graduate level courses that will lead to an MLS. This is a full-time union position, 35 hours/week, and includes a Friday/Saturday rotation and some evening hours.
This job description is for identification and administrative purposes only. It is not intended to be a complete statement of all duties, functions, and responsibilities that comprise this position.
JOB OPENING
PATRON SERVICES ASSISTANT
CASE MEMORIAL LIBRARY
Part-time union position, 24.5 hours, with limited benefits that do not include health or life insurance. Salary $15.99 per hour. Bachelor’s Degree is required; experience working in a library is preferred. The successful candidate should have excellent customer service and computer skills, a love of books and reading, and be able to perform a wide variety of clerical and library tasks. Experience with Sierra ILS is desirable. Evening hours and a Friday/Saturday rotation are required. Please send a cover letter and resume with three professional references to First Selectman James M. Zeoli, 617 Orange Center Road, Orange, CT 06477 or email jzeoli@orange-ct.gov by 4:30 p.m., Friday, December 23, 2022. EOE
Job Description
Objective
Serves on the Circulation Desk to provide assistance to adults, teens, and children. Performs circulation routines and automation procedures.
Functions
- Works under the direct supervision of the Head of Circulation Services, or other designated Supervisor.
- Greets patrons at the Circulation Desk. Helps establish and maintain a high customer service performance standard.
- Performs all circulation tasks, including using automated systems, and appropriate procedures to register patrons, charge and discharge materials. Collects fines and other payments. Maintains department files with confidentiality.
- Conducts basic searches in the online catalog to locate requested materials. Reserves items for patrons, and notifies them when reserved materials are available.
- Provides assistance to patrons through in-person and telephone contact.
- Answers directional and circulation inquiries from the public using department procedure. Refers patrons to the appropriate service desk for assistance.
- Checks returned materials for damage. Brings damaged materials to the attention of the appropriate collection manager.
- Performs simple collection repair such as binding and replacement of torn or missing book pages, and cleaning/buffing of CD’s and DVD’s.
- Performs shelf reading and shelves materials.
- Processes and routes incoming and outgoing library materials.
- Assists in the preparation of department statistics and reports.
- Assists with opening and closing procedures.
- Attends staff meetings and other meetings as requested.
- Performs related duties as assigned.
Knowledge, Skills, and Abilities
- Strong public service attitude. Familiarity with general library organization, and knowledge of the principles of circulation procedures and services.
- Knowledge of computer functions, both in carrying out work-related tasks, and in assisting the public.
- Ability to accurately shelve materials alphabetically and numerically within library classification systems.
- Ability to follow written and oral instructions.
- Ability to read, write, and communicate effectively in English.
- Thorough knowledge of the alphabet, and competence in spelling and arithmetic.
- Visual acuity sufficient to read fine print and numbers in 8-point font.
- Ability to deal effectively with the public and staff in a professional manner.
- Willingness to adhere to library policies and procedures.
- Enjoys reading. Is aware of community reading interests, books and authors.
- Ability and willingness to acquire new computer and technology skills as necessary.
- Initiative, creativity, flexibility, resourcefulness and good judgment. Demonstrates attention to detail; ability to set priorities.
- Ability to deal with multiple and extra unexpected tasks and patrons simultaneously.
Required Equipment Operation
This position requires use of standard office equipment, including, but not limited to: computers and peripherals; network printers; fax machines; photocopiers; telephone systems; binding machines; and CD/DVD buffers.
Required Physical Effort/Mental Ability
While performing the duties of this job, the employee is regularly required: to push and pull loaded book trucks weighing up to 200 pounds; to frequently stand, walk, stoop, bend, reach and grasp, kneel or crouch, and sit at a computer monitor up to two hours at a time with frequent change of sitting and standing positions; to regularly lift and/or move up to 20 lbs.; and to cover large distances and walk quickly to retrieve materials, including use of stairs.
Required Qualifications
Bachelor’s Degree and experience working in a library is preferred. Must be computer literate. Familiarity with Sierra ILS is desirable. This is a part-time, 24.5 hour/week union position with limited benefits that do not include health insurance. Work schedule includes evening hours and a Friday/Saturday rotation.
This job description is for identification and administrative purposes only. It is not intended to be a complete statement of all duties, which may be assigned by the Supervisor according to varying needs.